First, let’s address the elephant in the room. A logo is most definitely not a brand. It’s nothing more than a small piece of art, that when done well and paired with powerful imagery, messaging, and experiences, can serve as a quick visual way to recognize a given brand.
So do you need a new logo, or not? That’s where research comes in. To make an educated decision, we must assess your current brand equity and determine how your current logo is (or is not) serving your overall mission.
So what exactly is brand equity? There’s more than meets the eye.
Brand equity refers to the intangible value that a brand holds in the market. It reflects the perceptions, associations, and overall recognition that consumers have of your brand. There are several ways to gauge if you have brand equity:
If people easily recognize and recall your brand when they see your logo, name, or product, it’s a sign of brand equity. High brand awareness means your brand has made a mark in the minds of consumers.
If customers consistently choose your brand over competitors and show a strong preference, you likely have brand equity. Repeat purchases and positive reviews are indicators of loyalty.
If consumers associate your brand with high-quality products or services, your brand equity is strong. This can be measured through customer reviews, ratings, and product/service evaluations.
Brands that evoke strong emotions and resonate with customers on a personal level often have higher brand equity. This connection can be seen in social media engagement, customer stories, and brand-related conversations.
If consumers are willing to pay a premium for your brand’s products or services compared to similar offerings from other brands, it suggests a strong brand equity.
Positive associations with your brand, such as trustworthiness, innovation, or sustainability, indicate strong brand equity. These can be measured through surveys and market research.
Brands with high equity tend to have a larger market share and are more resistant to market fluctuations. Your market share growth can indicate the strength of your brand.
If people recommend your brand to others without any incentives, it shows that they trust and value your brand. Word-of-mouth referrals are a powerful sign of brand equity.
Brands with equity often attract opportunities for partnerships and collaborations with other reputable brands.
Successful brand extensions (launching new products or services under the same brand name) can indicate that your brand equity is strong enough to carry over to new offerings.
To measure brand equity more quantitatively, we can use surveys, focus groups, and data analysis to gather insights about consumer perceptions, attitudes, and behaviors related to your brand. Keep in mind that brand equity is built over time through consistent branding, delivering on promises, and providing value to customers. It’s an ongoing process that requires attention to customer feedback and market trends.
Only when we have a clearer, more comprehensive picture of your overall brand equity, can we confidently determine if your organization stands to benefit from an updated logo design.